Adventure Cow forums
DestinyQuest Infinite => DestinyQuest Infinite => Topic started by: Chris on November 10, 2014, 07:36:16 PM
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So you've found a bug in DestinyQuest Infinite. What can you do?
1. The quick fix
Refresh the page - press reload or the F5 key on your keyboard. If that doesn't work, you can also try:
- Clearing your ordinary cache. Here's how (http://www.refreshyourcache.com/).
- Clearing your HTML5 cache (http://forums.adventurecow.com/index.php?topic=139.0)
2. Did we already fix it?
You may have stumbled onto a bug we already know about. Check our list of upcoming fixes (https://docs.google.com/a/adventurecow.com/spreadsheets/d/1U3XNZl9aOo2ZndKjp4_Jtp9sFYrx1uyVYDi4RFd4FHA/edit#gid=1370270046) to see if we’re working on a fix for your issue.
3. Contact us
Are you still having trouble? Get in touch with us! This information will help us fix the bug faster:
- What browser/OS/computer are you using? DQI currently works best on PC and Mac using Firefox and Chrome.
- Address of the page you're on: You can copy this from the browser bar.
- What screen are you seeing? Here (https://www.dropbox.com/sh/cxadmb1a5xxau87/AABXa0uMVVX-r4dcw8RWvsGFa?dl=0) is a slideshow of DQI screens. If you can find the name of the screenshot that describes where you got stuck that will be helpful.
- Screenshot: Optional but very helpful! Here’s how to take one (http://www.take-a-screenshot.org/).
The best way to get a hold of us is through either this forum, or support@adventurecow.com. We check both regularly!
Having trouble figuring out how to play DQI?
Think the game is working, but not sure how it works?
This is the right place too! We want to make the game easier to play, but we haven't finished that job either. Contact us by email at support@adventurecow.com or using this forum!