Author Topic: Trouble purchasing DQI?  (Read 1768 times)

Chris

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Trouble purchasing DQI?
« on: November 21, 2014, 06:13:30 PM »
How do I know if my purchase is secure?

Adventure Cow uses Stripe to process our payments. This means that all payment information is encrypted. None of your credit card information is ever stored on our servers.

As a secondary layer of security, we encrypt all purchasing communications with adventurecow.com via SSL. You can make sure your communications are encrypted by looking to the top left of your address bar. If you are using a secure connection you should see a padlock, and the URL should start with "https://adventurecow.com". If you do not see the padlock or this address, email us.

Your address bar should look like one of these (depending on the type of browser you use):



What currencies do you support?

We currently support US dollars (USD) and Great Britain pounds (GBP). Regardless of your local currency, you should still be able to purchase DQI using either option. Your bank will translate the charge into the appropriate currency. Check your bank for details on fees - each bank is different.

Help! I still can't purchase DQI!

Email us at support@adventurecow.com and we'll help fix the problem. If you can find where you got stuck in this list of screenshots let us know.
« Last Edit: December 20, 2014, 12:29:16 PM by Littoface »